Governance · Risk · Compliance · Execution
Run your institution with the board, the regulator and the strategy on one page.
Duara brings risk, compliance, client service, strategy and signed documents into one platform, built for banks, insurers, SACCOs and enterprise groups across Africa.
- One login for every product
- Audit trail on every change
- Works with Fineract and Mifos
- Built for phones and branches
4
products on one platform
1
monthly invoice, billed per product
Weeks
to go live, not quarters
Any device
including phones in the field
Evidence ready for the institutions you answer to
- CBK
- SASRA
- IRA
- RBA
- CMA
- ODPC
Why Duara
Spreadsheets, email threads and binders don’t pass an inspection.
Evidence lives in inboxes
When the regulator asks, teams spend days rebuilding what was decided, by whom and when.
Risk is reported, not managed
Registers are updated for the board pack, then left alone until the next quarter.
Strategy loses its owners
Annual plans are approved, but nobody tracks the weekly numbers that deliver them.
Contracts stall on signatures
Paper routing and missing approvals leave suppliers and partners waiting for weeks.
The platform
Four products. One platform. Buy what you need.
Each product is a package billed monthly. Start with one and add the rest when you are ready; your people keep a single login.
Duara Assure
Run the risk register, compliance frameworks, audits, data protection, policies and the board from one control room.
- Risk register with inherent and residual scoring
- Compliance frameworks with control evidence
- Self-assessments, audit history and findings
- Data protection register and data-subject requests
- Policy drafting, approval and versioning
- Board portal, meeting packs and minutes
Board and regulator questions answered from one source of truth.
Duara Engage
See every client in one place and hold service teams to their commitments across branches and channels.
- Client 360 and relationship managers
- Leads and opportunity pipeline
- Omnichannel inbox and service desk
- Grievance register with SLA tracking
- Workforce routing and service performance
Fewer complaints reach the regulator, and none get lost.
Duara Compass
Turn the strategic plan into quarterly priorities, weekly metrics and owned actions that leadership reviews every week.
- Strategic plan and strategy map
- Quarterly priorities with clear owners
- Metrics board with weekly targets
- Issues, actions and meeting rhythm
- Ownership map and performance reviews
Strategy that is visible every week, not once a year.
Duara Docs
Route contracts and board papers for review, approval and signature, with outside parties signing from any phone.
- Secure library with expiring share links
- Review, approval and signature routing
- Outside parties sign without an account
- Contract register with renewal reminders
- Certificate of completion for every signature
Contracts signed in days, with a full audit trail.
By role
Built for every seat at the table.
For the board
Oversight without the binder
- Board packs, minutes and resolutions in one portal
- Risk appetite breaches surfaced before the meeting
- Sign approvals from any phone
For the ceo
Strategy you can see every week
- Quarterly priorities with named owners
- A metrics board leadership reviews weekly
- Issues and actions that don’t get lost between meetings
For the risk and compliance
Inspection-ready, every day
- Risk register, controls and evidence linked together
- Obligations tracked to an owner and a date
- Audit findings followed through to closure
For the cfo
Contracts and costs under control
- Contract register with renewal alerts
- Approval routes before anything is signed
- One monthly invoice for every product you use
For the company secretary
Governance records that stand up
- Agendas, attendance and minutes in one place
- Policy versions with approval history
- A complete audit trail for every decision
How it fits
Connects to what you run today.
Duara sits between your operational systems and the people you report to, so evidence is captured as work happens.
In
- Core banking (Fineract, Mifos)
- Other systems via REST API
- Your teams, on any device
Assure
Engage
Compass
Docs
One login · one audit trail
Out
- Board packs and minutes
- Evidence for regulators and auditors
- Management dashboards
Solutions
Built for institutions that answer to a regulator.
Banks
Risk appetite, compliance obligations and board reporting tied to the same evidence your auditors test.
SACCOs and microfinance
Built around Fineract and Mifos, with member data flowing into risk and client service automatically.
Insurers
Claims and complaints handling, policy governance and data protection in one place.
Pension schemes
Trustee meetings, investment policy approvals and member grievances, documented end to end.
Corporate groups
One view of risk and strategy across subsidiaries, with each entity's data kept separate.
Public sector and development finance
Programme governance, audit readiness and contract management for funded institutions.
Security and control
Controls your auditors will recognise.
Duara is designed for institutions that are inspected. Every action is attributable, every access is scoped, and every record can be produced on request.
Each organisation kept apart
Every institution's data is isolated, and every user belongs to one organisation at a time.
Access by product and role
People only see the products they are invited to, and their role decides what they can change or approve.
Everything is audited
Changes, approvals, signatures and data access are written to an audit trail your auditors can review.
Encrypted in transit and at rest
Connections are encrypted, and credentials for your core systems are never shown again after you save them.
Scoped API keys
Each connected system gets its own key with only the access it needs, and can be revoked at any time.
Data protection by design
Data-subject requests, consent records and breach logs are part of the product, not an afterthought.
Rollout
Live in weeks, with a team that knows your sector.
- 1
Week 1
Discover
We map your committees, risk taxonomy, obligations and priorities with your leadership team.
- 2
Weeks 2–3
Configure
Your registers, frameworks, policies and departments are set up, with your people invited by role.
- 3
Weeks 3–4
Connect
Your core banking system feeds members, loans and transactions in, by connector or API.
- 4
Week 4 onwards
Go live
Teams work in Duara from day one, and we review adoption with you every month.
Questions
What leadership teams ask us first.
No. Each product is a package you can take on its own. Start with the one that solves today's problem and add others later; your people keep one login.
A monthly price per product, rolled into one invoice for your organisation. Talk to us for a quote based on the products and size of your institution.
Duara connects to Apache Fineract and Mifos X out of the box, and to other systems through a REST connector or our API.
Yes. Suppliers, partners and board members get a private link and sign from any phone, with no account needed.
Our team is in Nairobi and supports institutions across East Africa during local working hours.
Book a demo
See Duara with your own committees, risks and priorities.
A 45-minute session with our team, set up around the products you are interested in. We’ll show you how it fits your governance calendar and your core banking system.
- Call us
- +254 711 082 017
- Visit us
- Bush House, Kabarnet Road, off Ngong Road, Nairobi, Kenya